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Privacy Policy of RuhaniRabin.com

last updated: January 14, 2026

RuhaniRabin.com operates the https://www.ruhanirabin.com website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the RuhaniRabin.com website.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

What Information Do We Collect?

We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form. Any data we request that is not required will be specified as voluntary or optional.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, or domain name. You may, however, visit our site anonymously.

Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the “Do we use cookies?” section below, for information about cookies, and how we use them.

What Do We Use Your Information For?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To administer a contest, promotion, survey, support assistance, or another site feature.
  • To send periodic emails. The email address you provide may be used to send you information and updates about occasional company news, updates, promotions, related product or service information, etc.
  • Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order, or access your personal information. These security measures include, but are not limited to: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely, and PCI Scanning to actively protect our servers from hackers and other vulnerabilities.

We offer the use of a secure server. All supplied information is transmitted via Secure Socket Layer (SSL) technology and then encrypted.

Do We Use Cookies?

Yes, (Cookies are small files that a site, or its service provider, transfers to your computer’s hard drive through a web browser (if you allow), which enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Read more about Cookies in the Cookie Policy document

Third-Party Services and Data Processors

To provide and improve our services, we use various third-party tools and services that may collect and process your personal information. Below is a comprehensive list of these services and how they use your data.

Third-Party Services and Data Processors

To provide and improve our services, we use various third-party tools and services that may collect and process your personal information. Below is a comprehensive list of these services and how they use your data.

Analytics and Performance

Google Analytics

Purpose: Website traffic analysis, user behavior tracking, and performance measurement

Data Collected:

  • Pages viewed and time spent on each page
  • Device information (browser, operating system, screen size)
  • Geographic location (country, city)
  • Referral source (how you found our site)
  • User interactions and events

Data Retention: 26 months (Google’s default setting)

Your Controls:

  • Opt out via our cookie banner
  • Use Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

Privacy Policy: https://policies.google.com/privacy

Hotjar

Purpose: Heatmaps, session recordings, and user feedback to understand how visitors use our website

Data Collected:

  • Mouse movements, clicks, and scroll behavior
  • Form interactions (but not form content unless explicitly configured)
  • Device and browser information
  • Pages visited during session

Data is anonymized: IP addresses are masked, and personally identifiable information is suppressed

Your Controls: Opt out via our cookie banner or Hotjar’s opt-out page: https://www.hotjar.com/policies/do-not-track/

Privacy Policy: https://www.hotjar.com/privacy

Advertising and Marketing

Google Ads

Purpose: Display advertisements and measure advertising campaign performance

Data Collected:

  • Ad clicks and conversions
  • Pages visited after clicking ads
  • Device and browser information
  • Remarketing data (to show relevant ads on other websites)

Your Controls:

  • Opt out via our cookie banner
  • Google Ads Settings: https://adssettings.google.com/
  • NAI Opt-out: https://optout.networkadvertising.org/

Privacy Policy: https://policies.google.com/privacy

Facebook Pixel

Purpose: Track conversions from Facebook ads, build custom audiences, and measure campaign effectiveness

Data Collected:

  • Pages visited and actions taken on our website
  • Device and browser information
  • Facebook user ID (if you’re logged into Facebook)
  • Custom events we’ve configured (e.g., button clicks, form submissions)

Your Controls:

  • Opt out via our cookie banner
  • Facebook Ad Preferences: https://www.facebook.com/adpreferences
  • Clear Facebook Off-Facebook Activity: https://www.facebook.com/off_facebook_activity

Privacy Policy: https://www.facebook.com/privacy/explanation

Microsoft Advertising (Bing Ads)

Purpose: Track conversions from Microsoft/Bing ads and enable remarketing

Data Collected:

  • Ad clicks and conversions
  • Pages visited
  • Device information
  • User behavior for remarketing purposes

Your Controls:

  • Opt out via our cookie banner
  • Microsoft Privacy Dashboard: https://account.microsoft.com/privacy

Privacy Policy: https://privacy.microsoft.com/privacystatement

Criteo

Purpose: Retargeting and personalized advertising

Data Collected:

  • Products or pages you’ve viewed
  • Shopping behavior
  • Device and browser information

Your Controls:

  • Opt out via our cookie banner
  • Criteo Opt-out: https://www.criteo.com/privacy/

Privacy Policy: https://www.criteo.com/privacy/

Affiliate Link Management

BetterLinks

Purpose: Manage, track, and cloak affiliate links

Data Collected:

  • Link clicks and click-through rates
  • Referrer information
  • Geographic location of clicks
  • Device type

Data Storage: Stored locally in our WordPress database

Privacy Policy: https://wpdeveloper.com/privacy-policy/

Forms and Email Collection

FluentForms (WordPress Plugin)

Purpose: Contact forms, subscription forms, and data collection

Data Collected:

  • Information you submit in forms (name, email, message, etc.)
  • Form submission date and time
  • IP address (for spam prevention)
  • Referrer URL

Data Storage: Stored in our WordPress database on our secure server

Data Retention: Contact form submissions retained for 3 years; newsletter subscriptions retained until you unsubscribe

Your Controls: You can request deletion of your form submissions at any time

Privacy Policy: https://fluentforms.com/privacy-policy/

Payment Processing

Stripe

Purpose: Secure payment processing for paid services

Data Collected:

  • Payment card information (processed directly by Stripe, not stored on our servers)
  • Billing name and address
  • Email address
  • Transaction details

PCI Compliance: Stripe is PCI DSS Level 1 certified (highest level of compliance)

Data Storage: Payment data is stored securely by Stripe, not on our servers

Your Controls: You can request deletion of payment information by contacting us

Privacy Policy: https://stripe.com/privacy

Content Delivery and Hosting

xCloud (WordPress Hosting)

Purpose: Website hosting and content delivery

Data Collected:

  • Server logs (IP addresses, pages accessed, timestamps)
  • Performance and uptime metrics
  • Backup data

Data Storage: Servers located in [specify location if known]

Privacy Policy: https://xcloud.host/privacy-policy/

CloudFlare CDN

Purpose: Content delivery network, DDoS protection, website security, and performance optimization

Data Collected:

  • HTTP request data
  • IP addresses (proxied through CloudFlare)
  • Performance and security metrics
  • Threat detection data

Security Features:

  • DDoS protection
  • Web Application Firewall (WAF)
  • SSL/TLS encryption
  • Bot management

Data Storage: Logs retained by CloudFlare according to their retention policies

Privacy Policy: https://www.cloudflare.com/privacypolicy/

Email Communications

Amazon SES (Simple Email Service)

Purpose: Transactional email delivery (contact form notifications, service communications)

Data Collected:

  • Email address
  • Email content
  • Delivery status and bounce information
  • Send timestamps

Data Storage: Email logs retained by Amazon for compliance and debugging

Privacy Policy: https://aws.amazon.com/privacy/

Google Workspace (Gmail for Business)

Purpose: Business email hosting and newsletter delivery

Data Collected:

  • Email address
  • Email content and attachments
  • Name (if provided)
  • Email metadata (timestamps, delivery status)
  • Subscription preferences

Data Retention: Emails retained according to our business retention policies; newsletter subscriptions retained until you unsubscribe or request deletion

Unsubscribe: Every marketing email includes an unsubscribe link

Privacy Policy: https://policies.google.com/privacy

Social Media and Embedded Content

YouTube (Google)

Purpose: Embedded video content

Data Collected:

  • Video viewing behavior
  • Device and browser information
  • Cookies set by YouTube

Privacy-Enhanced Mode: We use YouTube’s privacy-enhanced embedding when possible

Privacy Policy: https://policies.google.com/privacy

Social Media Embeds (Twitter/X, Facebook, LinkedIn, Instagram)

When we embed social media posts or widgets, these platforms may set cookies and collect data according to their own privacy policies:

  • Twitter/X: https://twitter.com/privacy
  • Facebook: https://www.facebook.com/privacy/explanation
  • LinkedIn: https://www.linkedin.com/legal/privacy-policy
  • Instagram: https://help.instagram.com/privacy/

Data Processing Agreements

For services that process personal data on our behalf, we have:

  • Reviewed their privacy policies and security measures
  • Ensured they comply with GDPR and other applicable regulations
  • Confirmed they have appropriate technical and organizational safeguards
  • Data Processing Agreements (DPAs) in place where required

International Data Transfers

Some of our third-party service providers are located outside Malaysia, including in the United States and European Union. When we transfer data internationally, we ensure:

  • Adequate protection through EU-U.S. Data Privacy Framework (for US providers)
  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adherence to GDPR requirements for international transfers

Primary Data Locations:

  • Google services (Analytics, Workspace, Ads): United States, European Union data centers
  • Amazon SES: United States (specific region based on your configuration)
  • Stripe: United States, European Union
  • Hotjar: European Union
  • Meta/Facebook: United States, European Union
  • Microsoft: United States, European Union
  • CloudFlare: Global network with data centers worldwide

Your Rights Regarding Third-Party Data

You have the same rights over data processed by our third-party providers as you do over data we process directly:

  • Access: Request copies of your data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Limit how your data is processed
  • Objection: Opt out of certain processing activities
  • Portability: Receive your data in a portable format

To exercise these rights, contact us and we will coordinate with the relevant third-party providers.

Changes to Third-Party Services

We regularly review and update the third-party services we use. When we:

  • Add new services that process personal data
  • Remove services
  • Significantly change how services are used

We will update this section and notify you if the changes materially affect your privacy.

Questions About Third-Party Services

If you have questions about how third-party services process your data, please contact us at:

Contact Form: https://www.ruhanirabin.com/contact/

We will work with our service providers to address your concerns.

This section was last updated: January 14, 2026

Do We Disclose Any Information To Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Our Service may contain links to other sites, not limited to Google Ads, Affiliate Links. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with OPPA (the California Online Privacy Protection Act). We, therefore, will not distribute your personal information to outside parties without your consent.

CAN-SPAM Compliance (USA Federal Act Of 2003)

We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Your Data Protection Rights

We are committed to protecting your privacy and ensuring you have control over your personal information. Depending on your location, you may have the following rights:

Access and Portability

You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of your request.

Rectification

If you believe any information we hold about you is incorrect or incomplete, you have the right to request that we correct or complete it.

Erasure (Right to be Forgotten)

You have the right to request that we delete your personal information in certain circumstances, including:

  • The data is no longer necessary for the purposes for which it was collected
  • You withdraw your consent (where consent was the basis for processing)
  • You object to the processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed
  • The data must be erased to comply with a legal obligation

Please note that we may need to retain certain information for legal or administrative purposes.

Restriction of Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data or object to processing.

Object to Processing

You have the right to object to our processing of your personal information where we are relying on legitimate interest as the legal basis. This includes objecting to processing for direct marketing purposes.

Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Data Portability

You have the right to receive your personal information in a structured, commonly used format and to transmit it to another data controller without hindrance.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you subscribe to our newsletter, contact us, or submit forms on our website
  • Legitimate Interest: To improve our website, analyze usage patterns, and provide relevant content
  • Contractual Necessity: To provide services you’ve requested (such as WordPress audits or consulting services)
  • Legal Obligation: To comply with applicable laws and regulations

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

  • Newsletter Subscribers: Until you unsubscribe or request deletion
  • Contact Form Submissions: For 3 years or until you request deletion
  • Service Clients: For 7 years to comply with business and tax obligations
  • Analytics Data: Anonymized after 26 months (Google Analytics default)
  • Log Files: For 90 days for security purposes

International Data Transfers

Some of our service providers are located outside Malaysia. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

  • EU-U.S. Data Privacy Framework compliance
  • Standard Contractual Clauses approved by the European Commission
  • Service providers certified under recognized privacy frameworks

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Contact Form: https://www.ruhanirabin.com/contact/

We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request.

If you are not satisfied with how we handle your request, you have the right to lodge a complaint with your local data protection authority.

For residents of the European Union, you can find your data protection authority here: https://edpb.europa.eu/about-edpb/board/members_en

For residents of Malaysia, you can contact the Personal Data Protection Commissioner: https://www.pdp.gov.my/

By using our site, you consent to our Privacy Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact

If you need any clarification or suggestions about our Privacy Policy, do not hesitate to contact me.

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