Business

Discover articles on small and medium business improvement and productivity in our section. Stay up-to-date on the latest insights and trends.

Tips to Manage IT Support Challenges During Pandemic

8 Tips to Manage IT Support Challenges During Pandemic

ByRuhani Rabin Updated on

Technology challenges during the pandemic are actually likely to be on the rise, and for those who are managing the support system behind these challenges, their workload might seem nearly impossible to manage during this difficult time. However, there are some ways that technology support teams can get ahead of the game while we work through the uncertainty of working from home for the near future until the time arrives when more people make a return to the office and their regular workplace.

How the Growth of AI changes Customer Support Experience

How the Growth of AI changes Customer Support Experience in 2020

ByRuhani Rabin Updated on

Customer service is the root of any digital transformation and with AI in it, one can improve everyday experiences for customers. Gartner once declared that 89% of businesses will compete only on customer experience in a battlefield.

How to Leverage a Car to Shape Your Professional Image Featured Image

How to Leverage a Car to Shape Your Professional Image

ByRuhani Rabin Updated on

Ever since they first appeared, vehicles became powerful status symbols and an extension of their owner’s personality. Don’t believe us? Well, Bullitt has its iconic dark Ford Mustang, James Bond drives a classy Aston Martin, and Batman has its gadget-stacked Batmobile. Can you imagine any of them without their beautiful vehicles?
Similar rules apply in the corporate world where the first impression may determine how you will be perceived throughout your entire career. As you can probably imagine, making an entrance with an old clunker just won’t cut it at making the first impression a killer.
So, let us take a look at a couple of ways how exactly the vehicle you are driving affects your professional image and what you can do to improve it.

Ways Small Businesses Can Cut Costs

4 Ways Small Businesses Can Cut Costs

ByRuhani Rabin Updated on

Running your own business may prove to be a pricey endeavor even with the help of cost-effective technology and marketing tools. However, the main goal of every business owner is to acquire as much profit as possible and that means you need to be in constant control of your expenditures. As the business flourishes, the costs tend to increase and there will most certainly be some hidden expenses that will sneak up on you when you least expect it. In order to keep the income high and the expenses/costs at a minimum, here are some useful tips on how to keep the right balance and stay afloat.

Ways Your Business Strategy Can Benefit from Using VoIP

7 Ways Your Business Strategy Can Benefit from Using VoIP

ByRuhani Rabin Updated on

When it comes to VoIP (voice over internet protocol abbreviated), some businesses are reluctant to take the leap, believing that most, if not all of their interactions are conducted via channels like social media. Here are a few promised benefits of VoIP that you cannot miss out on, and that will likely help you make the transition and introduce this tech to your own operations.